Design and maintain billing API abstractions that enable product teams to ship new SKUs, pricing models, and monetization experiments with minimal friction
Build and operate the subscription, invoicing, and usage-based billing systems that serve millions of users across consumer and enterprise plans
Establish reliability standards for billing — tiered SLOs organized by customer impact, proactive monitoring, and alerting to catch revenue-affecting issues before customers do
Partner with Finance, Data Science, Growth, and Security teams to ensure billing data is accurate, auditable, and compliant
Expand payment method coverage and optimize authorization rates to improve conversion globally
Build internal tooling that empowers Support and Finance teams to diagnose and resolve billing issues quickly
Collaborate with security and privacy teams to build secure, compliant checkout and payment flows

4+ years of industry experience in software engineering
Direct experience building or scaling billing, payments, subscription, or monetization systems
Deep familiarity with payment processors (Stripe, Square, etc) — including subscriptions, invoicing, disputes, refunds, and webhooks
Demonstrated experience of and appetite for building in-house billing solutions that rival leading best-in-class buy options
Strong backend engineering skills in Python with the ability to reason about complex distributed systems
Experience working with relational databases (PostgreSQL) and making data-informed decisions to prioritize work
Self-motivated with strong ownership instincts — you ship major features ahead of schedule or add feature improvements without asking for permission
Track record of cross-functional collaboration with Finance, Support, or Growth stakeholders

Full-time U.S. employees enjoy a comprehensive benefits program including equity, health, dental, vision, retirement, fitness, commuter and dependent care accounts, and more.
Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.

Software Engineer – Agentic Commerce

Key skills