Customer Service and Logistics Coordinator
Canada
Contract
2 hours ago
$28 CAD
No Sponsorship
Key skills
ERPSAP
About this role
Role Overview
- Manage order intake and processing (EDI, internal systems, manual entry)
- Monitor orders through to delivery
- Coordinate with logistics and transportation teams to ensure deadlines are met
- Monitor inventory levels and anticipate stock shortages
- Support management of key accounts by ensuring a high level of service
- Proactively resolve issues related to orders, deliveries, or inventory
- Produce and analyze operational reports (orders, inventory, performance)
- Collaborate closely with internal teams (logistics, accounts, marketing)
- Maintain strong B2B client relationships
- Report any product quality issues
Requirements
- Experience in order management, B2B customer service, or logistics coordination
- Experience in manufacturing, distribution, or food/beverage sectors (strong asset)
- Good understanding of procurement and supply chain processes
- Experience with an ERP (SAP is an asset)
- Excellent problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail, organizational skills, and rigor
- Excellent interpersonal skills
- Bilingual required (French and English, spoken and written)
- Proficient with Microsoft Office suite (intermediate/advanced Excel)
- Experience with EDI systems or order management tools
Tech Stack
- ERP
Benefits
- Hybrid model (2 days remote, 3 days in office)
- Flexible working arrangement (independent contractor status)
- 6-month contract with possibility of extension