About this role

Lead technical onboarding and end-to-end implementations of our AI marketing platform for mid-market and enterprise clients
Design and build custom workflows, automations, and integrations aligned with each client’s marketing and data infrastructure
Write Python scripts and SQL queries to support integrations, data transformations, and workflow troubleshooting
Investigate and resolve complex technical issues by reproducing environments and developing solutions directly with clients
Collaborate with Product and Engineering teams to share customer insights and improve platform capabilities
Maintain documentation and reusable workflow templates to support scalable implementations

Strong proficiency in Python and SQL
Experience in a technical implementation, solutions engineering, or developer-facing customer role
Experience designing or configuring workflow automation systems (e.g., Zapier, Make, n8n, or similar tools)
Ability to translate business requirements into scalable technical workflow architectures
Prior remote work experience is required

Workflow Implementation Engineer

Key skills