Lead enterprise-wide continuous improvement initiatives using Lean, Six Sigma, or similar methodologies
Map current-state processes across Operations, Customer Success, Compliance, Sales, Finance, and Engineering
Identify inefficiencies, bottlenecks, risk exposures, and scalability constraints
Redesign and standardize workflows to improve cycle time, quality, cost efficiency, and compliance
Establish KPIs and operational dashboards to measure sustained performance improvements
Build a culture of continuous improvement through workshops, training, and structured problem-solving
Define and evolve a clear automation strategy aligned with operational excellence objectives
Develop and maintain a value-driven roadmap prioritizing initiatives based on ROI, risk reduction, and scalability impact
Lead multiple concurrent automation initiatives from discovery through deployment
Conduct regular roadmap and value realization reviews with executive stakeholders

8–10+ years of experience in continuous improvement, operational excellence, automation leadership, or transformation roles
Demonstrated success leading process redesign and measurable performance improvement initiatives
Proven hands-on experience with automation tools (UiPath, Automation Anywhere, Blue Prism, Celonis, Power Automate)
Familiarity with AI-driven automation and emerging intelligent automation technologies
Strong understanding of SDLC and automation lifecycle practices
Experience working in high-growth technology, SaaS, fintech, or regulated environments preferred

Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.
Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Continuous Improvement Manager – Automation

Key skills