Vendor Manager, Operations – Maternity Leave Coverage, 12 month contract

Role Overview

• Foster and maintain long-lasting relationships with vendors, and serve as their primary point of contact
• Regularly evaluate strategic fit by monitoring vendor usage and performance to ensure financial and operational objectives are met
• Critically review vendor budgets and agreements to ensure vendor obligations and contractual terms are met
• Provide coaching and feedback to vendors as required
• Serve as an intermediary between vendors and internal stakeholders
• Work cross-functionally to provide clear, consistent communication and direction to vendors
• Liaise with internal stakeholders to provide regular and timely status updates
• Conduct quality assurance on work delivered as required
• Troubleshoot and facilitate resolution when quality errors are reported, outlining preventative and corrective actions
• Review and approve vendor invoices, and validate alignment with contract terms and services
• Create, update, renew and cancel contracts as required, including supporting the negotiation of pricing
• Streamline and lead improvements to the vendor management process including onboarding, vendor compliance and tracking vendor performance
• Maintain and improve standard operating procedures, work instructions and any applicable forms and templates that pertain to vendor management
• Identify opportunities for process improvement and provide recommendations for change
• On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
• Ensure all SOPs are followed with consistency

Requirements

• Bachelor’s degree in Business Management, Business Administration, Supply Chain Management or equivalent
• Minimum of three (3) years of relevant experience, preferably including some vendor management experience
• Experience building relationships and negotiating with vendors
• Advanced Microsoft skills (emphasis on Excel skills)

Benefits

• Competitive compensation package including extended health benefits
• Paid-time off
• Volunteer leave
• Employer-matching retirement savings
• Company paid Employee Assistance Program