Drive your team to meet and exceed sales quotas and client expectations through successful pipeline management processes
Coach and develop sales representatives to succeed in hitting daily, weekly, and monthly input and output targets
Conduct weekly quality monitoring of calls to ensure adherence to service standards and compliance protocols
Collaborate and align with other sales managers within assigned program, sharing best practices and solving problems collectively
Ensure consistent and effective communication by holding regular team meetings/huddles sharing performance expectations and company culture / values
Assess current team processes, procedures, and outcomes to identify opportunities for improvement, and build / execute plans to implement
Utilize data and reporting tools to identify best practices, rep behavior trends, gaps in revenue targets, and make recommendations to senior leadership to improve team and program performance through weekly reporting and formal business reviews

Results-oriented with a history of driving performance to exceed goals
Prior experience leading a team of 5+ in a tele sales environment preferred
Excellent verbal, presentation, and written communication skills
Experience building strong relationships, managing conflict, and leading by example
Knowledge of Salesforce CRM, G Suite / Microsoft preferred
Track record of coaching and developing low performers to reach target attainment
Demonstrated ability to understand data / reporting trends, showcase / duplicate success and identify / correct opportunities
Adaptable and able to effectively multi-task in a dynamic environment
Deeply understand the AI landscape, specifically the nuances of agentic AI and its practical applications in Enterprise environments.

Sales Team Lead

Key skills