Build and grow long-term, trusting relationships with a range of contacts at assigned dealerships, including the highest level in each rooftop.
Identify whitespace opportunities at the rooftop level and grow revenue with connected strategies alongside C-Suite partners.
Monitor and analyze product performance and client business and performance trends.
Train customers to use core Cox Automotive Media and Software products.
Serve as a first point-of-contact for dealer issues; diagnose and resolve customer concerns and technical issues in a timely manner.
Contribute to strategic account planning, identifying opportunities and risks for each account.

Bachelor’s degree in a related discipline and 6 years’ experience in a related field.
The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.
Safe drivers needed; valid driver’s license required.
2+ years working in an Autotrader Client Solutions Manager capacity preferred.
Previous experience in the automotive industry strongly preferred.
Previous experience in media, advertising (preferably digital); knowledge of competitive landscape, rates and selling points preferred.
Previous experience using a Customer Relationship Management system preferred.
Previous experience meeting face-to-face with customers preferred.

A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.

Client Solutions Manager – Major Accounts

Key skills