Case Manager – Registered Nurse

Role Overview

• Assess, plan, and coordinate care telephonically (and occasionally in person) to support member wellness
• Develop proactive care plans to address complex medical and social needs
• Use clinical judgment, data, and assessments to reduce risk factors and improve outcomes
• Collaborate with members and refer them to appropriate benefit programs and services
• Engage members through effective interviewing and strong communication skills
• Ensure case management activities meet regulatory and company standards

Requirements

• Active, unrestricted RN license in your state of residence
• Willingness to obtain additional state licenses (company paid)
• 3+ years of acute care RN experience (medical, surgical, ICU, pediatrics, discharge planning, or case management)
• Comfort working with multiple systems/screens for extended periods
• Private, distraction-free workspace with high-speed internet
• Nurse Licensure Compact (NLC) license (preferred)
• 1+ year of case management experience (preferred)
• CCM certification (preferred)
• Strong customer service and telephonic communication skills (preferred)
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) (preferred)

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address different needs and preferences including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.