Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction
Train all staff members on proper leasing techniques and resident service
Conduct regular performance appraisals and address any associate concerns or employee relations issues
Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys
Conduct weekly meetings with leasing and maintenance staff
Develop and administer the community budget
Evaluate unit prices following the market and budgeted goals
Develop an annual marketing plan and conduct marketing reviews monthly
Obtain bids for all contract services and oversee routine capital projects
Be responsible for 35% of leasing activities
Regular attendance and punctuality

Demonstration of Bell Core Values
BA/BS in business, sales, or related field, relevant experience, or a combination
3+ years’ experience in a property management role preferred
Strong marketing skills required
Exceptional customer service and interpersonal skills
Strong knowledge of MS Office Suite to include Excel required
Yardi & Onesite knowledge preferred
Excellent written and oral communication skills
Willing to travel as required within the assigned region

Floating Community Manager

Key skills