Responsible for day-to-day support and optimization of software applications
Analyzes business / clinical needs and evaluates software releases and/or new products
Provides recommendations to optimize processes and decrease expenses
Performs and documents workflow assessments for optimal utilization of applications
Develops system test plans and performs testing of software upgrades and patches
Responsible for problem, incident, and change management and service requests
Provides daily on-call support to the customer base
Works within a cross-functional team and with end-users for application integration
Communicates software issues, requirements, upgrades, and enhancements
Oversees smaller-sized projects or components of projects

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Senior IT Data Analyst

Key skills