Campaign Account Support Specialist – Level 2

Role Overview

• Foster strong relationships with internal teams and partners
• Manage print intake, demand management, forecasting, direct mail execution, and HCP service initiatives
• Oversee print & field asset management for consumer and HCP programs across brands
• Act as primary liaison for stakeholders, managing vendor relationships and logistics
• Lead direct mail initiatives and ensure regulatory-compliant asset quality
• Support launches, conventions, and sales meetings with material planning/distribution
• Develop operational reports and implement process enhancements
• Ensure compliance with FUSE approvals, FDA submissions, and state regulations
• Manage inventory, resolve field inquiries, and partner with distribution teams
• Monitor special shipments, rework projects, and warehouse systems
• Manage escalations and participate in bi‑weekly operations meetings
• Conduct monthly inventory reviews and dashboard metrics review
• Forecast, quantity planning, and accurate destruction/re-review of materials

Requirements

• BA/BS or equivalent experience
• 5+ years fulfillment operations (DM and project implementation)
• Strong multitasking, collaboration, communication, and compliance attention
• Pharma fulfillment experience required.

Benefits

• Competitive compensation
• Comprehensive benefits packages tailored to your role + location
• A supportive culture that fuels your soul + feeds your spirit
• A primarily remote work model for better work-life balance
• A diverse, equitable + inclusive workplace, so you can be your best self