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Support Specialist 3 – Magnetic Resonance at Siemens Healthineers | JobVerse
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Support Specialist 3 – Magnetic Resonance
Siemens Healthineers
Remote
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Support Specialist 3 – Magnetic Resonance
Canada
Full Time
3 hours ago
$75,660 - $104,027 USD
No Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Provide remote technical support to Customers and Customer Service Engineers servicing Siemens MR equipment.
Dispatch notifications to CSE's and provide quality action plans
Use remote diagnostics to troubleshoot and resolve technical issues
Follow escalation process and communicate with HSC/QIB to drive solutions.
Travel to assist with on-site repair of customer equipment as required.
Provide feedback to the factory regarding system performance
Be willing to work 2nd shift and work On-call when necessary
Requirements
Associates degree or 2 years of vocational technical training required.
More than 8 years’ experience working on MR systems
Ability to troubleshoot and fix problems remotely using Siemens Remote Services
Good communication skills
Benefits
medical insurance
dental insurance
vision insurance
401(k) retirement plan
life insurance
long-term and short-term disability insurance
paid parking/public transportation
paid time off
paid sick and safe time
Apply Now
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