Senior Product Manager – Digital Banking

Role Overview

• Own the ‘how’ by leading solution design across the squad, creating detailed process flows, wireframes, prototypes, and user stories that translate strategic concepts into developer-ready features
• Champion an iterative delivery approach by breaking large initiatives into clear, incremental releases that deliver immediate value while building toward the long-term platform vision
• Ensure strong delivery momentum and alignment with business priorities
• Work closely with the Head of Product to shape, prioritise, and execute the Digital Banking roadmap whilst balancing customer needs, regulatory requirements, technical constraints, and business goals
• Scope and define complex initiatives, translating them into actionable plans with clear timelines and deliverables
• Coordinate cross-functional collaboration by working closely with developers, designers, operations, and stakeholders to ensure smooth and timely product delivery. Translate feedback and ideas into clear requirements, ensuring customer needs and internal insights are documented as user stories, acceptance criteria, or product specs for the development team.
• Support testing, QA, and feature rollout, helping to identify bugs, edge cases, or usability gaps to ensure a polished, high-quality user experience at launch.
• Maintain organised product documentation, keeping tools like Jira, Confluence, or Notion up to date with relevant tasks, project notes, and development progress.
• Advocate for the customer perspective across all stages of development, helping the team stay focused on solving real user problems and delivering meaningful value.
• Contribute to data-informed decisions by assisting in the collection and analysis of product usage metrics, customer feedback, and performance trends.

Requirements

• 10+ years of Product Management experience in high-growth, fast-paced environments
• Proven experience building digital banking, payments, or digital wallet products (non-negotiable)
• Background in a neobank, fintech, or digital bank (strongly preferred)
• Demonstrated ability to take complex financial products from concept through to delivery and scale
• Strong product delivery mindset with the ability to balance speed, quality, and long-term platform thinking
• Excellent stakeholder management skills, with experience working across product, engineering, operations, and leadership teams
• Clear, confident communication, able to translate complex ideas into simple, actionable plans
• Highly organised, with the ability to manage multiple initiatives and priorities simultaneously
• Comfortable operating in ambiguity and taking ownership to drive outcomes
• Strong customer-first mindset, with the ability to translate insights into meaningful product improvements

Benefits

• Extra Leave – We offer birthday leave + an additional day of paid leave to be used for life events, celebrations, or just a mental health reset.
• Two Weeks from Anywhere – We encourage employees to work remotely from a location of their choice for two weeks each year.
• Learning and Development – All employees are encouraged and empowered to engage in professional development, including a number of learning initiatives run internally.
• Social Events – We have a jam-packed social scene, with events throughout the year to bring the team together!