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Customer Onboarding Manager – Scaling Phase at Matera | JobVerse
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Customer Onboarding Manager – Scaling Phase
Matera
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Customer Onboarding Manager – Scaling Phase
Germany
Full Time
4 weeks ago
$42,500 - $45,000 EUR
No Sponsorship
Apply Now
Key skills
SaaS
Communication
Sales
About this role
Role Overview
Guide new customers through the setup phase on our platform
Coordinate and communicate with internal teams (Accounting, Legal, Sales)
Relay valuable customer feedback to the product and tech teams
Maintain oversight of multiple onboarding projects simultaneously and ensure structured execution
Requirements
Explain complex matters clearly
Service-oriented
Work in a structured manner
Maintain oversight even in challenging situations
Proactively tackle challenges
German at C2 level
Confident communication in English
Benefits
Discounted Urban Sports Club membership
Lunch vouchers
Monthly public transport allowance
Independent work with scope to shape your role
Steep learning curve at a fast-growing SaaS startup
Ambitious team where having fun is encouraged
Apply Now
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