Review, edit, and refresh existing business and process documentation to ensure accuracy and clarity
Maintain documentation lifecycle elements such as versioning, review cycles, and content status signals
Triage incoming feedback, implement updates, or coordinate with content owners for resolution
Track feedback items through closure and identify recurring quality or usability themes
Perform editorial reviews to enforce documentation standards and improve readability
Ensure content aligns with current platform guidance and organizational standards
Contribute to and maintain runbook-style and operational documentation
Support ongoing initiatives by maintaining and updating established content assets
Collaborate with cross-functional stakeholders to ensure documentation consistency and usability
Ensure timely updates with minimal defects and rework

3–5 years of experience in content writing, editing, or documentation support
Strong experience reviewing and maintaining business or technical documentation
Hands-on experience with documentation lifecycle management (versioning, review cycles, updates)
Experience triaging feedback and incorporating updates into content
Working knowledge of Microsoft 365 tools (Teams, SharePoint, Exchange, Power Platform, etc.)
Strong attention to detail with the ability to enforce content standards consistently
Ability to work independently with minimal supervision in a structured environment
Strong written communication and editorial judgment skills

Content Writer – Documentation, Portfolio Management

Key skills