Senior Product Owner

Role Overview

• Manage the strategic and tactical direction of the digital product, focusing on the evolution and transformation of the maintenance journey to ensure operational efficiency, scalability and an improved customer experience;
• Lead continuous, structured discovery activities to identify opportunities for revenue growth, cost reduction, process automation and customer delight across the entire maintenance journey;
• Design, analyze and transform end-to-end journeys using data, technology and artificial intelligence to simplify flows, personalize experiences and increase operational efficiency;
• Monitor, analyze and operate the product using key metrics (KPIs, KRs and technical metrics), ensuring data-driven decisions and continuous product evolution;
• Act as a key stakeholder manager, fostering strategic alignment between Business, Operations, Technology and Data teams;
• Serve as a product leader, facilitating collaboration between Labs and Business teams and influencing technical and strategic product decisions;
• Propose and lead structural improvements to the digital product and Product area processes, contributing to increased discipline maturity;
• Support and develop other Product Owners and team members, serving as a technical, strategic and methodological reference;
• Conduct strategic product planning using metric trees, roadmaps, memos, hypotheses, experiments and other artifacts that support vision, strategy and execution.

Requirements

• Solid experience in digital products, working in complex, large-scale contexts with a focus on operational efficiency;
• Strong command of product, business and technical metrics such as engagement, satisfaction, retention, monetization, conversion, performance, reliability and operational metrics;
• Practical experience in continuous improvement and process optimization using tools such as Lean, A3, PDCA, Kaizen, refactoring and refinement;
• Experience with discovery frameworks and techniques (Jobs to be Done, Opportunity Tree, Continuous Discovery, Design Thinking, prototyping, hypothesis testing);
• Mastery of value-oriented prioritization techniques (RICE, MoSCoW, Kano Model, Value vs. Effort, scorecards);
• Solid knowledge of UX and research, including qualitative and quantitative methods, personas, journey mapping and interaction design;
• Advanced analytical capability, with knowledge of basic statistics, data analysis and metric-driven decision making;
• Experience defining and tracking OKRs and KPIs, linking strategy, product and execution;
• Command of structured problem-solving techniques (Answer First, experimentation, problem slicing, MECE, divide and conquer);
• Desirable technical knowledge, with the ability to discuss architecture, integrations, APIs, data and application monitoring;
• Use of Artificial Intelligence in routine product activities, applying AI for automation, predictive analysis, decision support and operational efficiency gains;
• Strategic vision for applying AI to transform the maintenance journey, enabling simplification, personalization and scale;
• Familiarity with the Microsoft Azure platform, especially data, integration and monitoring services;
• Preferred degree in Technology, Engineering, Industrial Engineering or related fields.

Tech Stack

• Azure

Benefits

• Profit sharing
• Company car
• Food allowance
• Meal voucher
• Health insurance
• Dental insurance
• Wellhub (formerly Gympass)
• Private pension plan
• Home office allowance
• Allya
• Unlimited access to courses at our Localiza University
• Internal training and development programs
• Discounts on vehicle purchases and rentals