Administer and maintain CEFALY's core SaaS platforms including NetSuite ERP, Shopify, WordPress, Microsoft Entra ID, and related tools
Own vendor relationships for platform tools
coordinate renewals, escalations, and configuration changes
Keep platforms configured to support business operations across all business channels
Monitor platform health, availability, and performance; proactively resolve issues
Implement, maintain, and monitor integrations between business systems using Celigo (iPaaS) and API-based connections
Design and manage data flows between NetSuite, Shopify, Salesforce, third-party logistics providers, and other systems
Build transformation logic, error handling, and alerting for integration pipelines
Troubleshoot and resolve integration failures with urgency and rigor
Document integration architecture, data mappings, and runbooks
Manage AWS infrastructure including EC2, S3, IAM, Lambda, and related services
Ensure appropriate security configurations, access controls, and cost monitoring are in place
Support the deployment of new cloud-based components as the business evolves
Serve as a primary escalation point for platform and integration issues raised by internal teams
Contribute to IT operations processes: change management, incident response, documentation, and onboarding/offboarding
Participate in evaluating and implementing new tools as CEFALY's technology stack grows

3 or more years of experience in systems administration, integration engineering, or a closely related IT role
Demonstrable experience managing enterprise SaaS platforms (NetSuite strongly preferred)
Hands-on experience building or maintaining integrations using an iPaaS platform
Comfortable working in AWS infrastructure (EC2, S3, IAM, Lambda)
Strong analytical and troubleshooting skills; able to trace data flows and diagnose root causes
Excellent written and verbal communication skills in English; French a strong asset
Experience in regulated industries (medical devices, pharma, healthcare) a plus; familiarity with HIPAA compliance requirements and SOC 2 frameworks strongly preferred
Ability to work independently and manage priorities in a fast-paced, international environment

20 days of annual leave plus 10 statutory holidays
Meal vouchers
Contributions to the sectoral supplementary pension and hospitalization insurance plan (DKV – covering all family members)
One day of seniority leave for each completed five-year period of service
13th month salary and bonus
Telecommunication allowance
Remote work / office expense allowance

Systems & Integrations Engineer

Key skills