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Senior Financial Analyst – R&D, Customer Success at Tempo Software | JobVerse
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Senior Financial Analyst – R&D, Customer Success
Tempo Software
Remote
Website
LinkedIn
Senior Financial Analyst – R&D, Customer Success
United States
Full Time
3 weeks ago
No Visa Sponsorship
Apply Now
Key skills
Cloud
Flash
R
AI
BI
SaaS
SAP
Leadership
Communication
Customer Success
About this role
Role Overview
Own the R&D financial model (headcount, capacity, investment prioritization)
Build and/or orchestrate planning cycles (annual plan, reforecasts, weekly flash) across R&D and Customer
Partner with the CCO on Customer Success and Support forecasting, capacity, and performance
Deliver insights on core SaaS metrics (retention, churn, expansion, cost-to-serve, support efficiency)
Inform topline assumptions based on customer behavior, product usage, and operational drivers
Support quarterly business reviews and development of board-level materials
Partner with Cloud Operations to forecast and manage cloud and AI costs
Drive visibility into cost drivers and identify efficiency opportunities
Build and/or orchestrate business cases, scenarios, and sensitivity analyses
Act as a strategic thought partner to R&D and Customer leadership on resource allocation and ROI
Design, build, and orchestrate AI-driven workflows across forecasting, reporting, and variance analysis
Translate finance processes into structured, modular workflows for agent execution
Orchestrate multi-step, agent-driven processes across interconnected workflows
Act as human-in-the-loop owner (output validation, exception handling, continuous improvement)
Replace manual processes with orchestrated agent workflows to scale output without linear headcount
Integrate data pipelines with AI and orchestration layers (Finance Systems, BI, RevOps, Accounting, HR, etc.)
Continuously improve workflows through prompt refinement and orchestration optimization
Partner with Accounting to ensure accurate expense classification and allocations during close
Align financial data with operational drivers (headcount, cloud usage, vendor spend)
Build and/or orchestrate accruals, reclasses, and variance explanations
Establish and enforce data governance and documentation standards across systems
Ensure data structures are clean, consistent, and automation-ready for AI workflows
Identify and resolve data issues impacting forecasting, reporting, or automation accuracy
Deliver monthly reporting, variance analysis, and performance insights
Support weekly, monthly, and quarterly financial cadences (flash, forecast, close)
Support quarterly business reviews and board deck materials
Partner with BI/RevOps to improve data quality and reporting automation
Leverage AI tools to accelerate analysis and insight generation
Requirements
4–8+ years in FP&A, Corporate Finance, or Strategic Finance
Experience supporting Product, Engineering, R&D, Customer Success, or Support
Strong financial modeling, forecasting, and scenario analysis skills
Experience with planning systems (e.g., Drivetrain, Hyperion, SAP, Anaplan, Adaptive)
Strong understanding of SaaS metrics (retention, churn, cost-to-serve)
Experience partnering with Accounting (accruals, expense classification, P&L integrity)
Experience using AI tools to automate analysis or improve workflows
Ability to operate across execution and orchestration of work
Strong communication skills and ability to influence cross-functional stakeholders.
Tech Stack
Cloud
Flash
Benefits
Remote First work environment
Unlimited vacation in most of our locations!!
Great benefits including health, dental, vision and savings plan.
Perks such as training reimbursement, WFH reimbursement, and more.
Diverse and dynamic teams with challenging and exciting work.
An opportunity to have a real impact on our business.
A great range of social activities (both in person and virtual).
Optional in person meet-ups and the ability to travel to our international offices
Employee referral program
And so much more!
Apply Now
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