Analytics Engineer

Role Overview

• Serve as the customer’s trusted technical advisor by building relationships with champions and end-users through solution design, implementation guidance, and technical mentorship.
• Leverage customer relationships to perform constant discovery and uncover high-value, high-impact use case opportunities directly linked to the customer’s critical business workflows and objectives.
• Collaborate with the customer and account team to develop and execute strategic plans for adoption of Seeq and completion of key use cases addressing business objectives.
• Advise customer champions and end-users to implement and operationalize the use cases to deliver a high return on investment for the customer.
• Upskill Seeq’s partner ecosystem to be an extension of the Analytics Engineering team to provide support globally and in localized languages.
• Be a product expert, maintaining knowledge of how to implement and troubleshoot solutions in the platform, including integrations with other systems.
• Identify gaps in Seeq's capabilities required to meet customer needs and give feedback to the product organization to influence the product roadmap.
• Work with the product team to design, implement, and test new functionalities that meet customer needs.
• Build trust with customers through the application of industry-specific knowledge and awareness, including market and use case trends specific to their area.
• Collaborate with internal teams (including industry principals, product marketing, and solution consulting) to influence industry-specific strategy.

Requirements

• Bachelor's degree (or equivalent experience) in a technical field such as chemical, mechanical, electrical, or industrial engineering; degrees in operations research, data analytics, or applied math will be considered.
• Minimum of 2 years of experience in process engineering, reliability engineering, technical pre-sales engineering (SaaS business, OT space preferred), or other related industry fields.
• Deep technical expertise in one or more industrial process manufacturing verticals and a sound understanding of broad market drivers and business priorities.
• Examples of industrial process industries are oil & gas, chemicals, pharmaceuticals, power & utilities, metals & mining, food & beverage, pulp & paper, etc.
• Empathy with and experience in the difficulties involved in trying to solve real-world business and industrial challenges involving dense time-series process data with inadequate or overly complex analytics tools, such as Excel, MATLAB, Python, BI tools, or otherwise.
• Responsive and adept at building trust and rapport with customers, prospective customers, partners, and internal multidisciplinary teams.
• Effective and influential technical communicator. Enjoys dissecting, articulating, and translating a combination of customer-stated and customer-implied needs. Able to communicate with subject matter experts, managers, directors, and C-level audiences.
• Creative ability to develop and propose technical solutions leveraging the latest features and capabilities in the software and broader technology landscape. Programming experience in Python and/or other programming languages is a plus.
• Ability to independently prioritize work based on account team strategy, customer business needs, and Seeq company objectives.
• Prior experience using Seeq is highly preferred.
• Python programming skills is a plus.
• Broad knowledge of the SaaS industrial analytics ecosystem is a plus (e.g., Azure, AWS, Databricks, AVEVA, Aspen Tech, IOTA, Cognite, C3.ai, Palantir, etc.).

Tech Stack

• AWS
• Azure
• Python

Benefits

• 12-week paid Seeq family leave
• Unlimited PTO
• Internet and mobile phone reimbursements
• Medical benefits
• Group term life insurance
• Short-term and long-term disability insurance pre-tax benefits
• Voluntary vision and dental (ortho)
• Vacation bonus program
• Employee Assistance Program
• Generous home office allowance
• The best co-workers (we've analyzed the data, so we know it's true.)
• Pet-friendly workspace (your dog will be so happy to have you home)
• You love your job!