Senior Consultant – Program Management

Role Overview

• Responsible for the development of the defined programs strategic business case
• covering all projects or programs within execution and delivery scope.
• Responsible for the definition and the fulfillment of benefits, objectives, and the realization of success criteria
• aligned to the approved strategic business case.
• Responsible for gathering and recording of the execution and delivery scope requirements
• documented in an overall program charter or execution plan.
• Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle, seeing them through to implementation.
• Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
• Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
• Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.
• Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact.
• Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.
• Support the day-to-day operational management duties of the team, as part of the leadership team you will be required to support the achievement of our strategic goals.
• Act as or support the commission leads on our programs including managing client relations and commercial contractual arrangements.
• Support the development of program processes and systems that enable efficient data collection, management, and benchmarking.
• Ensure compliance to company compliance rules on all projects managed by third party Project Managers.
• Design and undertake training sessions and produce materials on new processes, changes and efficiencies.
• Prepare monthly and ad hoc reports on governance performance for a variety of audiences.
• Champion service quality in everything we do.
• Lead and motivate others to deliver excellent client service.
• Support business development activities with new and existing clients, including bid writing.
• Act as the key, day-to-day client interface, ensuring that client objectives are met through the delivery of our service.
• Coach and mentor staff, assisting them to achieve professional designations and career growth objectives.
• Understanding, identifying, and developing cross-divisional ideas into value opportunities.

Requirements

• 5-10 Years’ experience in program management, construction management or Audit and Compliance.
• Bachelors’ degree in Construction Management, Engineering, or similar degree.
• Strong communication and leadership skills.
• Attention to detail in service delivery, communications, and ways of working with others.
• Demonstrably excellent analytic and communication skills.
• Commercial awareness including the ability to articulate business decisions within the wider context and market trends.
• Confident leading alone and working as part of a team, with ability to flex according to the needs of the program.
• A desire to grow and develop roles into more senior opportunities.
• Business development experience, in the context of identifying opportunities with existing as well as new clients.
• Competent user of data management software (for example Excel) and systems for data cleansing, management, analytics, and quality assurance.
• Possess an approach to working that covers delivery of tasks and effective stakeholder engagement.
• Leadership experience in the conception, development and implementation of large programs would be beneficial.
• Flexible schedule to reflect the needs of the Client.
• Self-motivated and dependable.
• Demonstrate experience communicating and managing with multiple internal and external stakeholders such as design teams, client corporate real estate teams and contractors.
• Demonstrate the ability to successfully complete and present program reports to Clients and articulate progress, change, key risks, issues and critical factors in a concise manner.

Benefits

• Flexible working environment
• Opportunities for professional development