About this role

Lead medium to complex software implementation projects from initiation to go-live.
Develop clear project plans, schedules, and resource allocation strategies.
Manage relationships with client stakeholders and provide regular status updates.
Identify project risks, escalate issues appropriately, and implement mitigation plans.
Collaborate with technical teams to configure products, workflows, and integrations aligned to client requirements.
Coordinate User Acceptance Testing (UAT) activities and guide clients through the process.
Deliver training sessions and prepare clients for transition to BAU/Support teams.
Track billable hours, monitor revenue, and contribute to project profitability.

Experience in project management within SaaS, software implementation, or IT consulting.
Strong understanding of software configuration, deployment processes, and implementation lifecycles.
Familiarity with API integrations, data migrations, and cloud environments such as AWS or Azure.
Confidence in using project management tools including JIRA and Microsoft Project.
Clear and effective communication with both technical and non-technical stakeholders.
Bachelor’s degree in any discipline.
PMP or CSM certification is advantageous.
Experience with ERP or other enterprise platforms is beneficial.

Project Manager

Key skills