Facilitate the onboarding, management, and troubleshooting of the cybersecurity services
Assist in high-priority incidents including both infrastructure and security-related
Ensure security services—including policies, configuration, and compliance—meet or exceed industry best practices
Fulfill daily operational tasks to ensure all managed services meet Service Level Agreements (SLAs), actively identifying opportunities to automate repetitive administrative tasks.
Implement and execute tasks to fulfill the project requirements
Keep up-to-date with a variety of security technologies, trends, and emerging AI-driven security tools
Liaise with vendors and their technical support/engineering team to provide advanced-level support

At least 2 years’ experience working in IT/OT security operations for medium and/or large enterprises
Experience and good knowledge in implementation and/or managing and troubleshooting some of the following vendors’ technologies: NGFW – Palo Alto/CheckPoint/Fortinet/Cisco
Experience working in cloud environment including Amazon Web Services/Microsoft Azure
Experience in high-priority incident response
Holder of relevant industry/vendor certifications such as CISSP, Microsoft AZ-900, AWS Certified Cloud Practitioner, Palo Alto PCNSE, CheckPoint CCSE, Fortinet NSE 7, or Cisco CCNP
Understanding of the OSI Layer model from TCP/IP to application level and having the ability to troubleshoot & run analysis
Strong team player with a can-do attitude who works well collaboratively

Security Engineer – Firewall

Key skills