Serve as a trusted advisor and drive a cross-functional, unified customer experience
Help customers achieve their full potential through the adoption of VMware's technology
Manage schedule and priorities to help customers achieve their goals
Create long-term relationships with assigned customers while developing understanding of their technical goals
Collaborate with multi-functional VMware project teams
Requirements
Bachelor's degree preferred
12+ years related experience required
Relevant years' experience in lieu of a degree may be considered
Proven work experience in customer-facing positions (e.g. TAM, Solution Engineer, or technology consultant, IT vendor, professional services organization, or part of IT team)
Experience with enterprise-level virtualization and ability to map additional VMware solutions to the customer’s unique business and technical requirements
Expertise with VMware's VCF (Infrastructure SDDC (vSphere) or Cloud Environment (Cloud services, VMC/AWS, vCloud director) or Network Virtualization (NSX) or Automation/Monitoring (Aria Suite, Aria Operations Manager, Aria Automation))
Presentation and communication skills to build relationships with CxO level personnel
Organizational and planning skills to keep track of customer plans