Manages day-to-day business operations of a business area(s)
Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards
Assists with the implementation of new processes, policy and procedures within a business area(s)
Identifies ways to improve stakeholder experiences
Interacts with various stakeholders such as vendors and other internal stakeholders to resolve queries
Tracks and reports on business operational performance across business area(s)
Maintains policy and procedure documents
Manages ad hoc business operations type projects or programs
Drives increased data quality and solves challenging operational business goals
Spends time developing improvement plans to solve business problems
Assists with the implementation of change management initiatives
Creates reports to analyze operational data
Performs any other related task as required

Advanced understanding of business and/or operational processes and policies
Ability to produce a high quality of work
Advanced communication skills, including the ability to be influential and persuasive with senior level stakeholders
Ability to establish and maintain good working with senior level stakeholders
High degree of accuracy and attention to detail
Excellent planning and organization skills
Advanced problem analysis and solving skills
Ability to multitask and work independently
Demonstrate high ethics and adherence to company values
Displays good analytical and reasoning skills
Excellent business acumen skills
Advanced presentation and facilitation skills
Bachelor's degree or equivalent in Business Administration or a related field
Advanced professional experience in business operations management with a strong background in all aspects
Advanced experience dealing with internal and external stakeholders
Advanced experience working with business operations management control software

Senior Business Operations System Specialist – Asia Pacific

Key skills