Key skills
CRMAgileScrumKanban
About this role
Role Overview
- Define the product roadmap, manage the backlog and prioritize development work using Agile (Scrum/Kanban)
- Gather requirements, model business processes and write User Stories
- Facilitate design workshops, coordinate testing phases (UAT) and provide second-level functional support
Requirements
- 5+ years of experience in CRM Business Analysis
- Proven expertise with Microsoft Dynamics 365
- Strong command of Agile methodologies and process modeling
- Ability to translate technical concepts for business users
- Bachelor's degree or equivalent (HES/university) in Computer Science or Information Systems Management
- English level C1 (advanced)
Benefits
- Access to an e-learning platform
- Funding for certifications
- Knowledge-sharing tools
- Group and agency events