Lead process assessments with cross-functional business partners to identify improvement opportunities
Build relationships throughout the enterprise to enable cooperative and collaborative achievement of business objectives
Define the high-level problems to be solved through the assessment and determination of scope
Build business cases for change based on quantified estimates of improved value generation and reduced costs
Utilize process improvement tools and processes to identify specific opportunities for improvement and recommended approach to solve
Partner with business teams, Robotic Process Automation team, Information Systems partners, HR, and other critical partners to develop executable solutions
Prioritize project work to ensure focus on the most impactful opportunities
Input to execution strategy for each initiative including resourcing and timing
Define business requirements for technical improvements based on translation of business needs and gaps collaboratively with the business SME
Create deliverables such as business process flows, business cases, technical business requirements, statistical process control charts, key learnings, and project plans
Act as a champion to ensure delivered solutions meet the functional design
Highlight process changes and provide input on potential impact to the organizational structure
Ensure plan for testing efforts on large, complex technical projects
Ensure stakeholder engagement during all project phases/activities

Bachelor’s degree (ideally in engineering or another technical field)
At least 1 year of relevant work experience with demonstrated project/consulting or process improvement skills within a process or continuous improvement function (or similar) role
Demonstrated ability to lead projects and work with functions across an organization
Innate curiosity for how people, processes, and technology work together
Demonstrated ability to think critically and conceptually with strong technical and analytical skills
Demonstrated ability to build strong relationships
Strong communication skills and willingness to constructively challenge and actively listen
Demonstrated ability to manage and facilitate successful, efficient meetings
Self-directed, proactive, and able to define, prioritize and execute work independently
Ability to balance multiple projects and prioritize against competing needs
Demonstrated ability to learn technical systems from a business need standpoint
Demonstrated ability to lead business process modeling, process mapping and change management activities
Results Driven person who can be counted on to exceed goals successfully

Senior Analyst, Business Process Improvement

Key skills