Perform system testing and analysis to support fraud platforms and ensure functionality aligns with documented requirements, approved standards and regulatory expectations.
Execute and monitor operational procedures and controls on assigned systems to ensure compliance, accuracy, and audit readiness.
Serve as the primary point of contact for system-related issues, including identification, tracking, escalation, and resolution.
Partner with internal stakeholders and external vendors to coordinate issue resolution, communicate impacts, and drive timely outcomes.
Own vendor-related issues by tracking progress, and ensuring closure in accordance with established processes.
Maintain accurate documentation for system changes, testing, issue resolution, and operational procedures.
Act as a liaison between stakeholders, team members, and management to communicate system status, performance, risks, and issues.
Support initiatives to improve processes, strengthen operational controls, and enhance the bank’s fraud risk capabilities.
Participate in cross-functional meetings and working sessions to ensure alignment, transparency, and continuous improvement.

Bachelor’s or equivalent work experience
Three to five years of related experience, including testing experience
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to work as part of a project team
Proficient computer skills, especially Microsoft Office applications and data analysis software

Fraud Platform Analyst

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