ABA Intake Specialist – Administrator

Role Overview

• Respond promptly to intake inquiries via phone, email, and other channels.
• Collect, verify, and process client information including assessments, insurance details, and referrals.
• Schedule initial evaluations and coordinate with clinical staff.
• Maintain accurate intake records and update client management systems.
• Provide clear guidance and support to families throughout the intake process with empathy and professionalism.
• Collaborate with billing, clinical, and administrative teams to facilitate service delivery.

Requirements

• Previous experience in ABA therapy intake or healthcare administration preferred.
• Strong organizational and communication skills.
• Proficient with CRM, EHR, and scheduling software.
• Ability to work independently in a remote environment during US business hours.
• Detail-oriented with a compassionate and patient approach to client interactions.
• Reliable internet connection and a suitable home office setup.

Benefits

• Comfortable working U.S. hours
• Remote work from home