Provide 'Simply the Best' customer service at all times.
Perform a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures.
Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.
Compiles regular and special reports drawing data from a variety of sources.
Exchanges information and resolves problems where multiple non-standard solutions are available.
Refers unusual cases to team leader or supervisor.
Typically cross-trained to perform various functions in the area.
May train less experienced employees and/or organize work flow.
Performs other duties as assigned.

High School Diploma or GED required
1-3 years of work experience in a processing type function.
Excellent in customer service, highly motivated, focused, and goal oriented
Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Strong organizational skills with attention to detail, planning and follow-up
Ability to multi-task
PC and internet proficiency.
Proficiency in Microsoft Office Products, and the ability to type a minimum of 35 wpm required.

Process Administrator – Auto Finance

Key skills