Monitor and control the end-to-end process for imports.
Verify estimated arrival information, sending documentation to the customer, and create/distribute release instructions to the ocean carriers and terminals.
Ensure STC’s billing procedures are executed with precision and efficiency.
Issue invoices for additional charges to customers in accordance with STC’s additional charge tariff and/or per customer specific billing requirements.
Regarding safety and compliance, register events/non-conformities when suppliers fail to meet STC’s and/or customers’ expectations for quality of service.

Fluency in English is a must, and good command of French is desirable.
Strong communication and interpersonal skills with the ability to effectively gather information to suppliers, customers, and internal teams.
Ability to work effectively as part of a team.
Ability to actively engage in problem resolution with a capacity to think critically and meticulous attention to details.
Desire to continuously acquire new knowledge and skills relevant to the role, with a growth mindset and a commitment to personal development.

Employment in an international environment, where you will work with customers, clients, and colleagues from different countries with different cultures.
A fulltime (40 hours a week) role.
The ability of working independently and bringing your improvement ideas to the organization.
A competitive compensation package.
Internal and external trainings.

Operations Coordinator

Key skills