Associate Manager, Creative Operations

Role Overview

• Lead end-to-end production for key advertising campaigns, from brief to delivery, ensuring high-quality creative output
• Partner with Sales, clients, and agencies to shape creative approaches that align with campaign goals
• Coordinate cross-functional teams and manage timelines, deliverables, and stakeholder communication
• Build strong relationships with external production vendors, overseeing onboarding, performance, and capacity planning
• Identify workflow improvements and remove production bottlenecks to support scalable delivery
• Support the development of new ad formats and refine podcast production workflows
• Contribute to automation and AI initiatives that improve efficiency across creative production
• Maintain and improve production tools and systems (e.g., Asana, Coda) in partnership with global teams
• Advise Sales partners on production processes, timelines, and creative best practices

Requirements

• 5+ years of experience in project management or account management within a client-facing, creative environment
• experienced in creative production across formats such as audio, video, podcasts, and digital
• understand how creative execution supports advertiser goals and business outcomes
• confident managing external vendors, including onboarding, performance, and resource planning
• communicate clearly and thoughtfully, especially when navigating feedback across clients and stakeholders
• comfortable working across multiple projects and priorities in a fast-moving environment
• spot inefficiencies and take action to improve processes and scalability
• curious about new tools and technologies, including automation and AI in creative workflows
• experienced with project management tools (e.g., Asana) and Google Workspace

Benefits

• flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 1-2 times per week.