Key skills
CloudSaaSLeadershipOKRsCommunicationRemote Work
About this role
Role Overview
- Define program scope, objectives, timelines, and success metrics
- Lead end-to-end execution of cross-functional programs
- Ensure delivery against milestones, KPIs, and SLAs
- Manage dependencies, risks, and critical paths
- Coordinate with engineering, product, security, and business teams
- Establish communication channels and reporting structures
- Align stakeholders on priorities and outcomes
- Define and track KPIs, SLAs, and OKRs
- Establish governance frameworks and review cadences
- Drive continuous improvement initiatives
- Identify, assess, and mitigate risks
- Maintain risk registers and escalation paths
- Ensure timely resolution of issues
- Maintain knowledge of infrastructure, cloud, SaaS, and data systems
- Translate technical requirements into actionable plans
- Provide weekly/monthly status reports
- Track progress, risks, and key metrics
- Deliver executive-level updates
- Develop program documentation including roadmaps and runbooks
- Standardize processes across teams
- Support postmortems and lessons learned
Requirements
- Bachelor’s degree in a technical field
- 5–10+ years in Technical Program Management
- Strong understanding of cloud, infrastructure, and SaaS
- Excellent communication and leadership skills
Tech Stack
- Cloud
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options