Digital Product Manager I – Investment Services

Role Overview

• Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance
• Assists with translating Digital or Technology product and experience opportunities into initiatives (i.e., requirements, features) and drives development of execution strategy
• Shepherds Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs
• Creates Business Case artifacts and hypotheses for scoping of Digital or Technology product and experience opportunities
• Continuously leverages data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs and KRIs
• Generates meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements
• Develops customer relationships to collaborate and understand current and future business needs
• Prepares compelling presentations, and other forms of communication, to present and communicate complex concepts to a diverse audience
• Researches and identifies industry best practices and trends to increase effectiveness of Digital or Technology products
• Maintains and applies a maturing knowledge of the Business, Technology, UX, and relevant experiences and processes and an academic understanding of Product Management
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

• Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
• 4 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, Research/Testing
• 1 year of Customer Contact Channel experience within Insurance or Financial services industry will take place of 1 year of the minimum experience required
• Demonstrated ability to effectively develop, present, influence, and communicate business decisions
• Knowledge of Agile Methodology

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education