Product Development Manager

Role Overview

• Participate in the development of digital first products supporting the needs and risks of USAA Members.
• Support efforts to develop and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
• Advise others in the launch of new products and in the evaluation and decision to buy/build or partner.
• Generate creative product and coverage solutions for members needs to ensure a dynamic product development pipeline exists.
• Responsible for maintaining knowledge of business and underwriting performance for products in scope (e.g. trends, results, etc.).
• Analyze internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Conduct analysis of key data to support on-going monitoring, maintenance and underwriting of existing “new in market” products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms.
• Develop and communicate the new product value proposition for product enhancements/features.
• Guide Member Contact teams on how to effectively use sales guides and provides education on new products and services, including new offerings and enhancements to existing features.
• Analyze and evaluate new product performance metrics to recommend offering change, if necessary, prior to full launch.
• Coordinate with relevant control partners (including Leal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.

Requirements

• Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• Minimum 6 years’ experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience.
• Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions.
• Demonstrated experience in developing, deploying and supporting products and/or integrated suite of products.
• Knowledge and understanding of Product Development Life Cycle (PDLC).

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education