Devising technical training programs according to organizational requirements
Producing training schedules and classroom agendas
Determining course content according to objectives
Building ad-hoc training materials to ensure the learner has the tools to be successful
Delivering technical training to Smartsheet’s technical customer-facing teams
Attending product release training, testing new product functionality, and staying up-to-date on product enhancements and releases
Creating/delivering technical training materials for new products, product releases, and feature updates.
Execute training sessions, webinars, workshops, etc., in groups or individually.
Arrange for and conduct on-site training when needed
Keep and report data on completed courses, absences, issues, and related details.
Observe and evaluate the results of training programs
Determine the overall effectiveness of programs and make improvements
Assess training needs and certification requirements for technical resources at various levels.
Other job duties as assigned.

Proven experience as a technical trainer
Knowledge of modern training techniques and tools in technical subjects
Experience in designing technical course content
Ability to address training needs with complete courses
Outstanding communication skills and comfortable speaking to crowds
Strong Command of the English language, both oral and written (C1 and above)
Excellent organizational and time-management abilities
Degree in a relevant technical field
Experience using Articulate 360 and/or Vyond is a strong asset
Strong working knowledge of Smartsheet is preferred but not required (Smartsheet product certification is a plus).

Fully paid Health & Life insurance for full-time employees and family members
Monthly stipend to support your work and productivity
12 days paid Vacation + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks including a counseling membership and your own personal Smartsheet account

Learning Experience Trainer

Key skills