Field Clinical Counselor – ABSN

Role Overview

• Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations
• Ensures students meet all required deadlines and notifies appropriate parties of non-compliance
• Communicates to students, preceptors, and sites before documentation expires or a file becomes out of date
• Prepares and distributes necessary information to students regarding the program(s)
• Assists with placement of students to include practicum, clinical, or practice immersion
• Handles high volume of outbound and inbound student calls while meeting GCU customer service standards
• Establishes rapport and relationships with students
• Encourages students to ensure they are on track with meeting clinical and practicum requirements
• Assists with the processing of paperwork for sites and preceptors if needed
• Works as part of a high-performance team and encourages and supports other team members
• Handles multiple priorities and tasks in an effective and efficient manner

Requirements

• Bachelor’s degree from a regionally accredited four-year college or university
• Six months’ related work experience such as a high-volume in-bound/out-bound call center and preferably in higher education
• Ability to effectively present information and respond to questions from managers, healthcare clients, students, and the general public
• Ability to handle a high-volume of inbound/outbound calls effectively
• Strong skills in Microsoft Office Suite
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

Benefits

• Generous PTO starting at 20 business days per year
• 11.5 paid Holidays
• Tuition Benefits
• Ongoing professional development and growth
• Collaborative and supportive work environment