Design and develop course content, provide eLearning guidance, consultative services, and liaison with key stakeholders and subject matter experts to develop course specifications
Partner with Collections Training Manager to manage design/build documents and templates around highly engaging and interactive eLearning that meets company standards and learner needs
Manage a Learning Management System (LMS) and establish design standards completion records and reporting
Create and manage reporting mechanisms to track compliance, learning objectives and key metrics.
Educate and mentor peers on the use of a LMS and course authoring tools
Demonstrate expertise across all fields to deliver high value, on-demand training
Use innovative techniques and creative delivery mechanisms to reach a dispersed, global field organization and adopt new technologies as they arrive
Develop and prepare presentation materials; write, direct, edit videos and voice overs

Degree qualified or equivalent experience (Instructional Design, Instructional Technology, Learning Design, Learning Development, Adult Learning)
3+ years of progressive experience in instructional design and online course development or an equivalent role
Prior experience working in a complex operational or collection vendor network preferred and financial experience a plus
Hands-on experience with a variety of eLearning authoring tools required: Captivate, Canva, Articulate, Camtasia, Vyond, and Lessonly Video/Multimedia production and editing experience
Experience creating AI training simulations and Sandbox systems for hands on learning support
Possess a strong portfolio of e-learning and/or video work with instructional design examples that showcase strength in visual and graphic design
Experience with LMS Administration
Excellent listening and problem-solving skills with keen attention to detail and organizational skills
Excellent verbal and written communication skills, including training content development and presentations
Strong interpersonal skills with the ability to form successful relationships and collaborate with colleagues at all levels of the organization
Demonstrated success in managing multiple projects and competing priorities
Proactive thinking, constantly seeking improvement opportunities in work and the ability to simplify complex information
Thrives in a fast-paced environment with constant change and a rapidly growing team
Willing to travel up to 20%

Health care coverage
Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets
generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off
competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP
An employee stock purchase plan enabling you to buy shares of Affirm at a discount

eLearning Content Development Specialist II

Key skills