Associate UX Designer

Role Overview

• The selected candidate for this position will work on development and support of Boeing Global Service (BGS) ecommerce applications that are used to offer various parts, products and services to Business Regional & General Aviation (BRGA) as well as Commercial Airline (CA) customers across the world.
• Collaborate closely with cross-functional teams including product managers, engineers, and support teams in India, the US and other regions.
• Partner with project teams to execute user-centered design activities across product lifecycle, from discovery to delivery to ensure product usability.
• Conduct user research activities such as interviews and facilitating iterative feedback loops and define user requirements, user flows, and usability goals to make an informed design decision.
• Translate user needs and business requirements into wireframes, user flows, design alternatives and convey designs by building prototypes and style guides.
• Conducts iterative usability tests to evaluate the efficiency and effectiveness of the designs.
• Diagnose and prioritize usability issues and refine designs, based on recommendations and findings.
• The selected individual would need to work in close collaboration and support alignment between the UX design and technical roadmaps working closely with development and QA teams teams based in USA or other regions.
• Create and maintain UX documentation, including design specifications and interaction guidelines.
• Keep track and actively reduce technical debts (hardening the software) while working with other developers / leads / architects / SM / PO / etc.
• Experience of working in Agile teams while following the Agile & SAFe practices on software craftsmanship such as test-driven development & pair programming / peer reviews
• The selected individual would provide mentorship to junior resources and would be responsible to provide support to development of internal competency and resources for critical skill sets and be a sought-after expert that other developers can benefit from.
• This position will support initiatives of Boeing India organization related to engineering excellence, employee development, mentoring, customer engagement, etc.
• The selected individual will research & provide recommendations on new technologies / trends, best practices to improve the product development activities.
• This position would require the selected candidates to learn and work on new as well as multiple tools / skills / roles.
• Effort distribution – development (50%), maintenance (50%). However, this can change in future.
• Travel domestically and internationally as required.
• Selected candidates might have to work in shift hours (morning, general or night).

Requirements

• A minimum of 4+ years of experience in UX design with an emphasis in ecommerce.
• Strong foundation in user-centered design principles and design thinking methodology.
• Understanding in user-centered design (wireframes, visual design specifications, prototypes, style guides)
• Understanding of HTML/CSS and other UI technologies that will enable in providing detailed specifications for our developers and engineers to work from.
• Experience in using user behavior analytics data to improve user experience
• Experience with Agile methodologies
• Proficiency in Figma, Sketch, Adobe Creative Cloud, InVision.
• Experience interacting with end-users/stakeholders to gather requirements and validate designs.
• Experience performing user research, creating user interface designs and conducting usability evaluations to incorporate feedback into design solutions for a software application or system.
• Experience with responsive and mobile design along with strong prototyping skills.
• Good to have knowledge or working experience on Flinto, Pixate, Framer, Axure, Principle.
• Good to have Aviation Domain knowledge or relevant Design work Experience and passionate about Aerospace Domain.
• Knowledge of user interface design processes and methodology, particularly as applied to web-based ecommerce applications, mobile apps, and iPad apps.
• A solid competency in storytelling.
• You are comfortable explaining your ideas to clients, stakeholders and to ideate the best means to present your conceptual work.
• An innate capacity for creating engaging, highly usable designs and layouts.
• Ability to communicate design rationale to senior designers, stakeholders and continuously advocate for the end user.

Tech Stack

• Axure
• Cloud
• Invision

Benefits

• variable arrangements depending upon business and customer needs
• professional pursuits that offer greater flexibility in the way our people work
• opportunities for employee development
• mentoring programs