Driving the conversations around our learning platform program deployment at Arcteryx
Using the learning platform to create engaging content for our tech deployments. This includes point-of-use enablement and asynchronous learning/training
Work with SI partners to understand learning needs and execute training sustainment plans
Designing end-to-end learning strategies and developing training materials including work instructions, job aids, eLearning, and instructor led content
Facilitating training sessions (virtual and in person) and supporting SMEs in delivering content
Designing scalable user adoption programs that support organization wide SAP S/4HANA transformations
Enhancing our learning ecosystem by maintaining up to date training assets that reflect evolving business processes
Building and sustaining a strong network of change champions/key users across the organization
Improving our training effectiveness measurement and driving continuous improvement
Creating targeted communications and role based readiness plans for upcoming releases and business changes

You have a Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field preferred; training or certification in Instructional Design, adult learning, or change management is an asset
You have 6–8+ years of Instructional Design experience in a technical environment; experience with SAP or integrated systems strongly preferred; retail experience is an advantage
You have proven ability to translate complex technical concepts into clear, user‑friendly learning content and to design/deliver training for large system or process changes
You have strong communication, facilitation, and content‑creation skills, with experience working with diverse stakeholders in fast‑paced or evolving environments
You are skilled in applying Instructional Design methodologies and adult learning principles to build effective learning experiences
You have strong experience with WalkMe platform and other learning platforms
You are comfortable navigating ambiguity, building scalable processes, and supporting teams through change and system adoption
You are highly organized, proactive, and able to manage multiple priorities while maintaining clarity and momentum

Instructional Designer

Key skills