Manages employee relations across multiple business groups to assist employees and managers in resolving issues and grievances.
Conducts thorough and timely workplace investigations in accordance with company's methodology, and complies with all applicable laws.
Maintains the company's employee case management system to ensure detailed documentation of employee relations matters.
Communicates, ongoing and timely, with all parties during investigation process.
Provides guidance in situations requiring conflict resolution, policy/procedure interpretation, performance management, position eliminations and other terminations, disciplinary actions, and other issues representing significant risk to the organization.
Provides rigorous data analysis and reporting solutions based on business needs.
Integrates and partners with People Business Partners and Legal team to implement solutions.
Works with the business on highlighting key trends in employee relations and actively drive training, systems and process improvement.
Independently owns large-scale, company-wide projects delivered on time, that improve frontline partner experience.
Produces high quality written communications that concisely analyze problems and recommend appropriate solutions.
Designs and delivers highly engaging training sessions.
Requirements
Bachelor's degree or equivalent education and work experience