Key skills
Project ManagementCommunication
About this role
Role Overview
- Act as central point of contact for clients
- Ensure efficient incident management
- Provide client support until resolution
- Ensure compliance with SLAs
- Drive continuous improvement
- Contribute to operation enhancement projects
- Support clients in developments and tests
Requirements
- Strong financial background
- Knowledge of Euronext client base
- Prior Client Services experience
- High service delivery standards
- Strong analytical and organizational skills
- Experienced with project management
- Strong verbal communication skills
Benefits
- Equal opportunity employer
- Diverse backgrounds valued