Serve as a strategic bridge across Red Hat Services teams and customers across the globe.
Work directly with customer architecture, development, and operations teams to understand their challenges and demonstrate how the Red Hat Ansible Automation Platform can enhance operational efficiency, business continuity, and their ability to innovate.
Deliver high-impact discovery, analysis, and design workshops for stakeholders (technical and business).
Act as the technical expert during the sales cycle, owning the solution architecture, supporting presales workshops, and building compelling, value-driven proposals.
Design and implement modern platform architectures with a strong understanding of Red Hat Ansible Automation Platform and automation at scale.
Distill complex customer feedback into actionable feedback into Engineering and Product Management teams.
Develop and share best practices, reusable assets, and architectural patterns, contribute to whitepapers and webinars, and speak at relevant industry events.
Collaborate with Red Hat's product, engineering, professional services, and sales teams to ensure a world-class customer experience with Red Hat Ansible Automation Platform.
Develop and test innovative services offerings and approaches.

7+ years of experience in a technology role such as enterprise architecture, consulting, or sales engineering, with a focus on large-scale infrastructure solutions and platform adoption.
Extensive knowledge and hands-on experience with the full capabilities of Red Hat Ansible Automation Platform, executing complex playbooks, and managing infrastructure as code (IaC).
High-level familiarity with similar offerings, such as Chef, Puppet, and others in the automation space.
Deep experience integrating compute, storage, and networking, alongside strong practical knowledge of automating provisioning across on-premises environments and public clouds.
Working experience with containers, container platforms (preferably Red Hat OpenShift), and related toolings in production enterprise environments.
Working experience of Linux operating systems, preferably Red Hat Enterprise Linux (RHEL) or its derivatives, in production enterprise environments.
Excellent communication, presentation, and problem-solving skills, with the ability to understand customer challenges and build long-lasting relationships.
Willingness to work across diverse global cultures and time zones.
Willingness to travel to customer locations regularly.

Comprehensive medical, dental, and vision coverage
Flexible Spending Account
healthcare and dependent care
Health Savings Account
high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Architect – Global Services, Ansible

Key skills