About this role

Processing GOA account creations, deletions, terminations, and email account management.
Providing day-to-day operational activities to ensure efficient domain access management.
Addressing incident tickets and collaborating with service areas for resolution.
Performing periodic checks to ensure compliance with audit requirements.
Developing and generating reports for access management.
Actively monitoring data integrity and creating/updating knowledge articles as needed.

A related two-year diploma in Computer Technology or a related discipline like Information Management from a recognized post-secondary institution.
Experience/understanding of Windows Active Directory Services and File Services.
Experience in Microsoft Azure (Entra ID), Exchange, Active Directory Services (ADS) is an asset.
Experience with scripting tools like PowerShell is an asset.
Experience working with Service Management tools similar to Service Now is an asset.
Experience in service management frameworks, preferably ITIL is an asset.
Knowledge of the fundamentals for Identity and Access Management is an asset.
Familiarity with AI-enabled tools is an asset.

Domain Access Management Analyst

Key skills