Ensure stable and reliable financial processes in SAP
Resolve incidents sustainably and competently support our customers in day-to-day operations
Act as the primary contact for our customers for SAP application support with a focus on finance
Receive, analyze and process support requests and incident reports via the ticketing tool
Ensure stable, high-quality operational SAP support in customers' daily business
Analyze incidents, change requests and error messages in financial processes
Reproduce, analyze and permanently resolve errors on customer systems
Closely collaborate and coordinate with internal specialists and SAP on more complex issues
Clearly document solutions, workarounds, known errors and process documentation
Provide backup support and assist with adjacent SAP modules within the support team

Degree in (Business) Informatics, Business Administration, Finance or a comparable qualification with strong process understanding
Several years of experience in the SAP finance area, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
Strong knowledge of end-to-end financial processes including customizing in the FI, CO and AA modules, as well as related modules such as SD, MM and PP
Experience in SAP application support and working with ticketing tools
Analytical, solution-oriented and customer-focused mindset
Independent, structured and reliable working style
Team player, resilient and enjoyment of operational support and customer contact
Very good German and English skills, both written and spoken

Varied support tasks in SAP S/4HANA and S/4HANA Cloud
Close collaboration with finance and logistics experts in interdisciplinary teams
Professional development through individual training and SAP certifications
Structured work approach with clear processes and modern ticketing support
Open, informal culture and a supportive team

SAP Support Consultant, Finance

Key skills