Manage internal and external customer expectations and relationships
Identify, build, and maintain relationships with internal network of relationships
Transition relationships to carrier providers, customer stakeholders and TMS providers
Provide benchmarking and KPI support with customers
Help define internal and external project teams
Partner with stakeholders to gain commitment of project team resources
Lead and facilitate project tollgate meetings, responsible for results and customer sign off
Document project, scope, communications, and expectations
Support group methodology, tools, techniques, infrastructure, and presentations
Track hours of time spent by project, branch, and assignment in accordance with group guidelines
Resolve project issues and escalate when needed
Assess and manage project risk
Support gathering of post-engagement feedback and internal reviews
Responsible for quality, review, and delivery of all customer documents
Assist other groups, especially sales and account management teams
Other duties or responsibilities as assigned according to the team and/or country specific requirements

High school diploma or GED
Minimum 2 years of previous procurement, project management, or transportation experience
Ability to work flexible schedule on occasion, some night and weekend hours may be required
Bachelor’s degree from an accredited college or university (preferred)
Proficient in Microsoft Office Suite of programs
Six Sigma, CSCP and process improvement experience (preferred)
Previous Project Management experience
Ability to work cross-functionally and effectively influence and partner
Solid verbal, written and presentation communication skills with the ability to tailor messaging to the appropriate audience
Experience consulting and influencing and thriving in a fast-paced, decentralized, matrixed, global environment
Ability to build strong relationships across all levels of the organization
Ability to multitask and prioritize projects efficiently and effectively with strong attention to detail
Problem solving, analytical, critical thinking skills and ability to make decisions/recommendations
Values a diverse and inclusive work environment.

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities

LTL Procurement Analyst

Key skills