Working within the department to own problems all the way to the delivery of solutions
Coordinate dependencies between Mobile and Cloud engineering teams to ensure seamless solution delivery.
Gathering and synthesising customer insights from internal teams (e.g., Partnerships, Operational Delivery) and external sources (field visits, user interviews, market research) to inform product development.
Support prioritising high-level problems to solve in the product backlog.
Reviewing our projects to determine how well our product is performing
Work with Engineering Managers who run the development teams, ensuring they are involved and informed. Facilitating their participation in stakeholder calls and field visits to grow their autonomy in their respective teams.
Stay up to date with industry trends, emerging technology and best practices in our sector.
Grow our customer obsession in everything we do through education, processes, and tools.

5+ years of experience as a product manager in an agile environment, working on mobile or cloud-based products
Strong technical background with the ability to understand and discuss technical concepts with a variety of different audiences.
Experience managing technical products and roadmaps
Proficiency with an issue-tracking tool (e.g. JIRA, YouTrack)
Ability to communicate effectively across many levels, building strong interpersonal relationships with engineers, designers, operational managers, and external stakeholders

Genuine Impact. Work directly with our partners and users to deliver technology that has the potential to impact millions of lives across the globe.
An incredible, diverse team. Our work is at the intersection of technology and global development, and we’ve managed to build an amazing team drawn from all over the world.
Mutual Flex. We champion a work culture where autonomy and trust are paramount.
Ultimate work-life balance. We offer a 4-day workweek, meaning everybody has the option to have Fridays off.
Professional development. We promote continual learning and put our money where our mouth is with development plans and access to global experts through the GLG network.

Senior Technical Product Manager

Key skills