Own the Client Experience: Serve as the primary point of contact for a portfolio of client accounts, building strong, trusted relationships.
Lead Client Engagements: Guide clients through compliance initiatives end-to-end — from kickoff through certification.
Handle Escalations with Professionalism: Resolve complex client issues and requests with urgency, composure, and a solution-oriented approach.
Be a Trusted Advisor: Understand each client's unique business context and deliver compliance guidance that is practical and tailored.
Manage and Develop a Pod of Analysts: Lead a team of 3–5 analysts through coaching, mentorship, and performance management.
Drive Consistent Delivery: Ensure the team meets deadlines and delivers high-quality work across all active client engagements.
Develop and Maintain Compliance Frameworks: Create, update, and align compliance policies, procedures, and technical controls with SOC 2, ISO 27001, HIPAA standards.
Lead Compliance Certifications: Oversee and execute SOC 2 and ISO 27001 implementation and certification projects.
Conduct Risk and Security Audits: Perform regular risk assessments and audits to identify vulnerabilities.
Monitor Regulatory Developments: Stay informed on evolving regulations and frameworks to maintain compliance controls.

5+ years of experience managing or leading a team
Demonstrated experience managing client relationships directly
Exceptional professionalism in all client-facing communication
Proven experience managing compliance programs with hands-on familiarity with SOC 2 and ISO 27001 frameworks
Strong knowledge of technical control implementation in cloud platforms (AWS, GCP, Azure)
Bachelor's degree in Information Technology, Cybersecurity, or a related field
Ability to work independently with a strong sense of initiative
Amenable to working US time zone hours

Career Development: Clear growth path with mentorship and training opportunities
Technical Training: Comprehensive onboarding on security and compliance frameworks
Competitive Compensation: Competitive base salary with regular performance reviews, merit-based appraisals, and bonus opportunities
Growth Opportunity: Early-stage company with significant room for career advancement
Remote-First Culture: Flexibility to work from anywhere while collaborating with a global team
Work Environment Requirements: Reliable high-speed internet connection, Quiet, professional home office setup, Must be amenable to working US time zone hours

Manager, GRC Engineering

Key skills