Drive innovation by transforming stakeholder ideas into user stories, feature scopes, and technical requirements.
Create customer journey maps, wireframes, and prototypes that define the user experience before development.
Use SQL queries to investigate system behaviour and resolve reported issues at the source.
Collaborate with front-end and back-end developers to ensure technical feasibility and execution of new features.
Build relationships with clients to gather requirements, analyze user behaviour, and champion product improvements.

Post-secondary education in computer science, business, information technology, statistics, or a related field.
Thrive in a collaborative environment, maintaining tight feedback loops between internal and external stakeholders.
Natural 'owner' mindset with the initiative to identify pain points and drive feature ideas from concept to completion.
Leverage SQL to investigate system behavior and navigate databases independently.
Ability to distill high-level business requests into structured technical requirements.

Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family.
4 weeks of vacation to ensure you stay at peak performance.
Access to the resources and tech you need to execute without friction.
Working framework: the environment that makes you productive and enables teamwork.

Product Analyst, Customer Experience

Key skills