Create playbooks: Test products while using research and your expertise to define best practices for various formats to uphold quality at scale across the product.
Quality standards: Hold a high standard of quality, with an ability to clearly articulate criteria and reasoning.
Prototype: Design and prototype new categories of products to test and prove out hypotheses.
Design for various audiences: Partner with the host community team to create learning journeys for hosts based on experience design.
Educate partners: Train internal teams on how to use the work to design impactful experiences at scale.
Communication and alignment: Partner with cross-functional teams to test strategies that align with many teams’ goals.
Feedback and collaboration: Share creative direction and feedback in a collaborative and supportive manner with internal cross-functional partners, and external partners.

12+ years of creative direction, physical experience design, editorial design, and/or service design.
Proven track record of working at agencies and or in-house.
Strong discernment in taste and cultural sensibilities to design authentic experiences for various types of audiences.
Ability to drive execution across teams in a fast-paced environment, as an individual contributor.
Strong ability to communicate clearly and effectively, and be flexible to coordinate across different time zones.
Ability to imagine and design for various audience types and needs at global scale.
Track record of taking an idea to reality and leading teams through a dynamic environment.
Life experience in different cultures globally and accounting for various differences in designing experiences.

Experience Designer, Offline Design

Key skills