Manage and monitor Member compliance with AP+ Scheme Rules, including due diligence, annual attestations and remediation activities.
Coordinate and resolve non-compliance cases and tickets within agreed SLAs, recommending appropriate consequence management actions.
Provide specialist interpretation and advice on Scheme Rules and compliance frameworks to Members and internal stakeholders.
Facilitate stakeholder discussions regarding breaches, remediation plans, exemptions and risk prioritisation.
Maintain accurate compliance registers, governance documentation and audit-ready records.
Prepare and deliver compliance reporting, analyse trends and provide insights to management and relevant forums.
Draft and issue Member communications relating to compliance matters and regulatory obligations.
Contribute to quality assurance activities, identifying control gaps and process improvement opportunities.
Support incident and problem management activities related to Member compliance matters.
Collaborate cross-functionally (Product, Legal, Payment Operations, Commercial, Fraud) to support organisation-wide initiatives and strengthen compliance outcomes.

Minimum of 3 years working in compliance in either the payments industry or financial services
In depth understanding of the regulatory landscape of either the payments industry, banking or financial services.
Strong understanding of effective risk and control frameworks is a must.
Familiarity with regulatory and legal requirements relating to the Financial Services industry.
Effective workflow management to SLA’s.
Excellent verbal and written communication skills.
Bachelor’s degree in a relevant field, advanced degree or certification in management is a plus.

Member Compliance Specialist

Key skills